Shipping Policy
Shipping Policy
For our digital trainings – including eBooks, Audio Courses and Videos Courses – you’ll be able to download them as soon as your payment has been accepted.
You can then read/listen/view these digital programs on most modern devices – including PC/Desktop, Laptop, Tablet and Smart Phone.
For our shippable products – including SuperFoods and SuperHerbs – we aim to ship in the following timeframes:
- Orders from the UK should take 1-3 working days
- Orders from Mainland Europe should take 3-10 working days
- Orders from the USA and Canada should take 7-21 working days
- Orders from anyway else should take 14-28 working days
If you have any questions about your order, please email us: support@thenewalpha.com
Alternatively, you can call our Friendly, Native English Speaking Support Team 10:00 AM -7:00 PM EST Monday - Sunday, 363 days a year on:
- US: (917) 675-3052
- UK: 01933 221 738
- Intl: +44 1933 221 73